Returns, Exchanges and Warranties
If you are not entirely satisfied with your Outdoorsmans purchase, we will make sure to work with you to the best of our ability to correct the issue.
If you are not entirely satisfied with your Outdoorsmans purchase, we will make sure to work with you to the best of our ability to correct the issue.
You have 60 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
To initiate a return please give us a call at 1-800-291-8065 or send an email to info@outdoorsmans.com. Please include your name, email, product and order number with your email.
If you purchase an Outdoorsmans-branded Tripod or Accessory and it happens to fail, whether you broke it or not, we will take care of you. We guarantee Outdoorsmans products for life, though occasionally, service is required. If the issue is a manufacturer defect, we’ll cover it. If, say, you ran over it with your ATV, we’ll only charge you the actual cost of the repair and shipping (typically extremely reasonable) and not a cent more.
Our priority is getting your gear back on the mountain, and we’ll do everything we can to make that happen. All of this applies whether it was purchased from us, our retail partners, or secondhand on Rokslide.
We strive to manufacture and source as many products as possible right here in the United States. Any product displaying this badge was made in America and always will be. It is our aim to uphold the values and traditions that make our nation great and carry on the spirit of the American West with its unforgiving mountains and unspeakable beauty.